BTHERE Outreach Coordinator

  • 26 May 2021 4:09 PM
    Message # 10559546

    JOB TITLE  BTHERE Outreach Coordinator
    REPORTS TO Street Outreach Manager
    FSLA STATUS Part Time, Non-Exempt
    LOCATION Boulder, CO


    This is a Cares Act grant funded position in response to COVID-19. The position is currently time limited with the intent to make it sustainable. 

    Boulder Targeted Homeless Engagement & Referral Effort, BTHERE, program is a partnership between TGTHR, City of Boulder, and Mental Health Partners. The BTHERE Outreach Coordinator represents TGTHR in the community through street outreach and community engagement. The BTHERE Outreach Coordinator will be part of a three-person team, including a peer advocate with lived experience and a mental health professional. The goal of BTHERE is to connect people experiencing homelessness with basic needs, and health supplies, coordinated entry, housing navigation and information about the resources in the community. The BTHERE outreach worker is a 30-35 hour per week position.


    • Commitment to building a culture of mutual accountability, liberation, and respect. Adherence to TGTHR's core values of justice, equity, diversity and inclusion. 

    Street Outreach:

    Conduct street outreach as part of the BTHERE team four hours per day, five days per week in predetermined locations throughout the City of Boulder. The team will engage all persons presumed to be experiencing homelessness. Engagement interactions will include:

    • Engage and build relationships with persons experiencing homelessness for future connection to housing or services.

    • Create and maintain a safe, trauma-informed environment on the street.

    • Maintain appropriate professional boundaries.

    • Maintain consistent implementation of program expectations.

    • Educate persons on all applicable public health order compliance measures. This may include distribution of masks or conducting basic health screenings (including taking temperatures). If a person is deemed to be symptomatic of COVID-19, the engagement team will contact the COVID-19 Recovery Center (CRC) for transport of the individual to the CRC for respite care and testing. On occasion, the team may be accompanied by Boulder County Public Health staff members for Hepatitis A or other health interventions. 

    • Connect persons experiencing homelessness to Coordinated Entry and other resources such as mental health services, food pantries, clinics, etc. 

    • Encourage compliance with public health orders and conduct screening and referral to respite centers, where necessary and appropriate. 

    • Build relationships with people experiencing homelessness to aid existing Homeless Outreach Team (HOT) members in their work to connect with and support housing efforts for high utilizers of Municipal Court and shelter systems. 

    • Provide year-round street outreach – rain or snow or shine – in the City of Boulder County Monday through Friday.

    • Responsible for fidelity of services on street outreach in accordance with BTHERE program and identify best practices, including adapting the program to fit the needs of the community, youth and adults.

    • Maintain street outreach inventory.

    • Create and provide street-based case management.

    • Collect street outreach data to support outcome measures and data for grant reports and program development, in collaboration with Street Outreach Manager. 

    • Onboard and support the outreach team and provide timely feedback. 

    Additional Responsibilities:

    • Track and coordinate vehicle maintenance in collaboration with Street Outreach Manager.

    • Track outreach budget and expenses in collaboration with Street Outreach Manager and The Source Program Manager.

    • Support staff in working from a team approach while making group decisions.  

    • Attend all required staff meetings and trainings as scheduled.

    • Accept and act upon feedback from team members and supervisor(s).

    • Attend any external trainings as needed and seek out external trainings to promote your own, and the agencies’ development.

    • Perform other duties as assigned by immediate supervisor. 


    • Required:

      • Experience and knowledge of social justice issues, especially the intersection of youth homelessness and race, gender, sexuality, ability, immigration, and socioeconomics.

      • Minimum of 21 years of age

      • Must be able to pass a background check in accordance with local, state, and federal laws

      • A minimum of 2 years of experience working with vulnerable populations.

      • Be accepting of a variety of lifestyles, behaviors, cultural and spiritual practices.

      • Strong verbal and written communication skills with an ability to create meaningful and positive relationships in a short period of time.

      • Exhibit a high degree of professionalism.

      • Ability to model and maintain clear professional boundaries.

      • Self-motivated, self-directed, and manage time effectively.

      • Mission-driven and able and willing to learn and incorporate agency philosophy into service delivery.

      • Comfortable working with Microsoft applications and gSuite.

      • Model and perform crisis intervention and de-escalation tools as needed.

      • Experience in public speaking.

    • Preferred: 

      • Experience working with vulnerable, underrepresented youth.

      • Previous Street Outreach experience.

      • Bachelor’s degree

      • Experience using Salesforce

      • Experience using HMIS database (Homeless Management Information System)


    • Must have a valid driver’s license, and an ability to obtain a CO license.

    • Ability to lift and carry objects of moderate weight.

    • Ability to lift, bend, stoop, kneel, crouch, push and other strenuous activities. 

    • Ability to be mobile around the community, interacting with others


    TGTHR offers competitive compensation and benefits such as medical, dental, vision, and accident insurance, paid time off/sick leave/parental leave/paid holidays/bereavement leave, employee assistance program/counseling services, development and educational opportunities and a 403(b) retirement plan.

    Salary Range: $20-$21 per hour


    Email resume and cover letter to: with the subject line “(job title)”.

    TGTHR is a drug-free workplace. Candidates and employees must be able to pass a criminal background check.

    TGTHR is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are strategically invested in creating an equitable, diverse, just, and inclusive work environment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to age, race, color, ethnicity, national origin, ancestry, genetic information, belief, religion, creed, ability, gender, sexual orientation, gender identity, gender expression, pregnancy (including childbirth, lactation, and related conditions), family or parental status, military or veteran status[…], or any other status protected by the federal, state, and local laws or regulations in the locations where we operate.


    At TGTHR (formerly Attention Homes), we are building a movement that galvanizes communities, empowers young people, and puts an end to youth homelessness. We won’t stop until every young person is valued, empowered and safe. For youth between the ages of 12-24 we provide employment assistance, education programs, supportive housing, short-term housing, long-term housing navigation, support and inclusivity groups, family coaching services, life-skills development, mental and physical wellness support, and an array of individual and group activities.

    The following values guide all of our efforts:

    • We believe growth is rooted in relationships.

    • We believe in wildly celebrating resilience.

    • We believe there is strength in diversity. 

    • We believe in promoting youth voices. 

    • We believe that housing is a fundamental right. 

    TGTHR consciously and continuously strives to create a diverse and inclusive organization. We are dedicated to the promotion of social justice, equity, inclusivity, and non-violence for all individuals.

    We are a not-for-profit organization, registered as a 501(c)3. For more information, visit


    If you’re inspired by our mission and values, and committed to helping underserved populations, we’d love to have you join us in this effort!

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