EMERGENCY FAMILY ASSISTANCE ASSOCIATION

Job Title:Community and Volunteer Engagement Coordinator

Hours of Work:40 hours per week. This person will typically work within the hours of Monday - Friday 8:30 - 5:00 with some flexibility as determined by the supervisor and employee. Some evening / weekend work will be required. Regular and timely attendance is an essential function of this job.

Work Location:1575 Yarmouth Ave, Boulder, CO 80304

Reporting to:Executive Director and Director of Volunteer Engagement

Position Summary

The Community and Volunteer Engagement Coordinator plays a central role in advancing EFAA’s mission by connecting community outreach, volunteer engagement, and executive initiatives. This position coordinates community events and ambassador programs, recruits and supports volunteers, and ensures smooth communication and logistics across engagement efforts.

The role also provides key administrative and strategic support to both the Director of Volunteer Engagement and the Executive Director, including assisting with volunteer systems, board and committee coordination, and cross-departmental initiatives. Overall, this position requires strong organizational, communication, and relationship-building skills to manage multiple priorities while serving as a bridge between community-facing work and internal operations.

Core Responsibilities

Community Awareness, Engagement and Outreach Coordination

•Coordinate process and engagement with community events and opportunities

•Strengthen and coordinate community engagement and ambassador program including coordinating support for events including any training and supplies for volunteer and staff ambassadors and other duties as needed.

•Recruit, train, and manage outreach ambassador volunteers

•Oversee outreach logistics, communications, and scheduling

Volunteer & Administrative Support

•Provide administrative and coordination support to the Director of Volunteer Engagement, including:

oVolunteer communications

oRecruitment, orientation and onboarding

oCoordination and scheduling

oDatabase administration

oTraining and education

oRecognition and retention

oStaff engagement with volunteers

oBoard and committee engagement support

oEvent and engagement logistics

•Support volunteer engagement initiatives, including ambassador program development

Executive & Strategic Support

•Provide administrative support to the Executive Director for strategic initiatives, including:

oCoordination of the Strategic Education Committee

oScheduling, agenda development, and materials preparation

•Assist with cross-departmental coordination related to strategic priorities

•Provide administrative and coordination support for the Board of Directors and Executive Committee.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned as necessitated by organizational demands.

Key Competencies

•Minimum of 3-4 years of experience in community engagement, outreach, and volunteer coordination

•Strong time management, organizational and coordination skills

•Strong relationship building and customer service skills

•Ability to manage multiple projects simultaneously across teams

•Strong written and verbal communication skills

•Ability to maintain a high degree of confidentiality.

•Ability to work with diverse populations and represent EFAA in community settings

•Comfort with both administrative tasks and community-facing work

•Experience with volunteer management software, CRM systems, or database platforms.

•Strong proficiency and experience working in MS Office; Outlook, Teams and Share Point

•Commitment to EFAA’s mission, vision and values

•Bilingual in English and Spanish preferred

Working Environment, Physical Activities and Equipment Used:

Typical office environment. Regularly uses computers for data input and other work. Take proper safety precautions while at work, reports unsafe circumstances and takes action to prevent accidents. Responsible for ensuring volunteers and supervised staff adhere to EFAA Safety Rules at all times.

Compensation:

This is a full-time position (100% FTE) or 40 hours per week. The salary range for this position is $60,000 - $64,000. Competitive pay commensurate with education and experience.

Why You Should Apply:

EFAA's culture is employee-focused, providing access to a generous benefits package including:

• Competitive paid time off and holidays

• Choice of employer-paid health insurance plans, including family coverage options

• Employer paid Simple IRA contributions

• RTD Ecopass

• Language bonus for bilingual English / Spanish employees

• Family friendly policies and practices

• A commitment to professional development and training

How to Apply:

Please email your cover letter and resume to resumes@efaa.org with the subject line “Community and Volunteer Engagement Coordinator”. Applications will be reviewed on a rolling basis.

Non-Discrimination Policy:

Our people are the foundation of who we are as an organization. Attracting, hiring and retaining diverse talent enables us to be more innovative and better serve our employees, volunteers, participants, and the community. EFAA is dedicated to the principles of equal employment opportunity (EEO). We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, regardless of age, race, sex, color, religion, creed, national origin or ancestry, disability, military status, familial status, sexual orientation, marital status, gender identity or expression, genetic information or characteristics, parenthood, custody of a minor child, pregnancy or any protected class under applicable Federal, State or local laws that is not listed above